Privacy Policy
Last updated: 11/09/2025
This Privacy Policy explains how we collect, use, and protect information when you visit our website and purchase research chemicals for laboratory use only.
1. Information We Collect
We may collect:
- Contact details: name, email address, billing and shipping address, phone number.
- Order and payment details: products purchased, transaction totals, and payment confirmations (payment card data is processed by third-party payment processors and not stored by us).
- Technical data: IP address, browser type, device information, pages visited, and usage data (via cookies and similar technologies).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders and provide customer support
- Maintain your account and order history
- Improve our website, products, and user experience
- Detect and prevent fraud, abuse, or other illegal activity
- Comply with legal, tax, and regulatory obligations
We do not sell your personal information to third parties.
3. Cookies & Tracking
We use cookies and similar technologies to:
- Enable core site functionality (cart, login, checkout)
- Analyze site traffic and performance
- Remember preferences where applicable
You can control cookies through your browser settings, but some features of the site may not work properly if cookies are disabled.
4. Sharing of Information
We may share your information with:
- Service providers (payment processors, shipping carriers, IT/hosting providers, analytics tools) who process data on our behalf under appropriate safeguards
- Authorities or legal counsel when required to comply with law, enforce our terms, or protect our rights, safety, or property
We do not share information with third parties for their own marketing purposes.
5. Data Security & Retention
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
We retain personal information only as long as necessary for order processing, record-keeping, legal compliance, and legitimate business purposes.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and update your personal information
- Request deletion or restriction of your data
- Object to certain processing
- Lodge a complaint with a data protection authority
You can contact us to exercise these rights using the details below.
7. International Transfers
If you are located outside our operating country, your information may be transferred to and processed in other countries that may have different data protection laws. We use appropriate safeguards where required.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please get in touch with us.
This Privacy Policy is for general informational purposes only and does not constitute legal advice.